Privacy Policy

Effective Date: December 10, 2024

Shipovia Ltd (Nigeria) and Shipovia Inc (United States), collectively referred to as "Shipovia", "we", "our", or "us", respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use shipovia.com and related services.

Shipovia operates as a global platform connecting African producers, sellers, and merchants with buyers worldwide, providing secure payment protection and international shipping services.

Information We Collect

  • Full name, email, phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party processors)
  • Order, tracking, and transaction data
  • IP address, device type, and usage data

How We Use Your Information

  • To create accounts and process orders
  • To provide shipping and logistics services
  • To communicate order updates
  • To detect fraud and enhance security
  • To comply with legal requirements

Data Protection

We use encryption, secure servers, and industry-standard safeguards to protect your information.

Third-Party Services

We may share necessary data with:

  • Payment processors
  • Shipping carriers
  • Identity verification providers
  • Law enforcement when required by law

Your Rights

You may request to:

  • Access your data
  • Correct your data
  • Delete your account

Contact

For privacy concerns, email: contact@shipovia.com